Undergoing surgery can be daunting. If you are well prepared, you may be able to avoid some of the anxiety associated with the process.
Prior to admission for elective surgery, there are a number of things you need to do:
- Obtain authorisation from your medical scheme. This is essential, and without this, your surgical procedure cannot proceed. You will require at least one ICD-10 diagnosis code and the relevant procedure codes for the surgical procedure being performed. These will be given to you when you are booked for surgery. Unfortunately, our practice team is not able to obtain authorisation on your behalf apart from under exceptional circumstances. You will need to submit the information to your medical scheme and obtain an authorisation number. Please send this number to our team as soon as you receive it. Please request authorisation as soon as possible after planning surgery to allow for sufficient time for queries to be answered and motivations to be prepared if required.
- Familiarise yourself with our practice billing policy. We are not contracted to medical aids and our rate is 300% of the basic medical scheme rate.
- Ensure that you have all the correct documentation ready on the day of surgery. Do not forget your letter of authorisation or guarantee from your medical scheme, your medical aid card and any other documentation you have relating to your admission.
- Please arrive at the hospital at least 2 hours prior to your planned surgery time. Please present to the admissions desk of the hospital so that they may process your admission.
- If you have a co-payment to the hospital, please make sure that you have paid this prior to or at the time of admission, otherwise you will not be admitted.
- If you are a private patient, please make sure that you have obtained a quotation from our team for your surgical procedure and that you have paid upfront the required fees.
Please make sure you have considered the following prior to your surgical procedure:
- Chronic meds.